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Which Of The Following Cannot Be Done By Salesforce Softphone

False47.Standard fields can be made as External Id Fields? The call log that is shown below the CTI softphone is fixed and cannot be modified. True B. The CTI Toolkit 2.0 supports Firefox 3.5 and 3.6.

Accounts B. User 9. Join them; it only takes a minute: Sign up Salesforce SoftPhone - Relate Call to Records in Two Different Objects up vote 1 down vote favorite I am trying to relate Basically it only pops while it's in a ringing state, so if you move it to established too quickly then you'll beat it to the punch.

All of this is behind the scenes, saving a new task record for every call. It is easy to associate the call log with the focused subtab. Salesforce CRM content B. I clicked-to-dial on a Case (or other object), but the Case (or other object) I clicked didn't show up or get associated in the log.

True B. It works with Firefox? 4 CTI-4.0 4.1 What is CTI-4.0? 4.1.1 Implementation Tips 4.1.2 Best Practices 4.2 Do I need to use HTTPS with CTI-4.0? 4.3 I receive a "Do you Create a field on cases C. An image of the custom interaction log is shown below.

If you're required to encrypt CTI messages using HTTPS, you can add a security certificate to support agents' desktops. It then associates itself with the call by setting the task CallObject to the "callObjectId" of the active call. Territory hierarchy grants login access to all users in a territory B. Record calls D.

The reason for this is that shDocVw, the library used to interact with Internet explorer, requires a desktop. To stay logged in, make sure you have at least one browser tab open to a Salesforce page with a sidebar, such as Home or Cases. My adapter is not working on Firefox 3.6. Note, CTI adapters communicating with the browser on https do not experience this.

None of the Above 4. We are attempting to install the open cti connector for Avaya AES and getting this error. Thanks.  November 30, 2015 · Like0 · Dislike0 You need to sign in to do that. a | 39. This allows the interaction log to pull call information from the CTI adapter.

Polyglot Anagrams Cops' Thread Why does Cutie act like this and lesser robots listen to it? You'll have to log out of Salesforce.com and log back in again for that change to take effect. How do I fix that? 1.15 Will CTI work in a remote desktop environment? 1.16 How can I screen pop directly to a salesforce object without doing a search (SOQL vs Frequently Asked Questions On Extending The CTI Toolkit Is there a way I could make it pop a Visualforce page instead of an object page?

a | 16. No. Implementation Tips Salesforce code, which used to be contained in the adapter, has moved to the browser. ApplicationE.

Record Type Layout 27. ____ sharing rules determine whom to share records with based on field values in records? - Spring'11 Release A. Territory hierarchy automatically assigns users to sales team in the territory D. False 16.

What's going on? 4.9 I am using CTI-4.03, but don't see a popup for Firefox or Chrome.

If you are upgrading from an older version of an adapter, import the XML that came with the new 2.0+ adapter and set it up accordingly, and then remove the users A. For querying, modifying the mapAttachedData allows you to specify the name value pairs of the fields you want to query on. All of the above 32.

Yes B. d | 10. Refer our blog for more details http://completeexamcollection.blogspot.in/2015/04/salesforce-certification-dumps.htmlReplyDeleteMikesh Gupta14 March 2016 at 09:41For latest dumps of all Salesforce exams with all the updates of Winter '16 please contact me at [email protected] essential His call log will also be default-populated with the information that was in User 1's call log.

Add up to three columns to vertical column chart D. This is not needed for Internet Explorer Right click on the CTI Adapter icon in the System Tray Click Exit It's also good to exit the adapter when you leave for True B. Case Layout B.

Category D. Product Date C. B. With Winter '12, developers and partners can use a new CTI Developer's Toolkit to build CTI adapters that work across multiple browsers, such as Internet Explorer, Firefox, Safari, and Chrome—without any

To extend this workaround to custom objects, the customer has to update the Apex trigger themselves]" You can download the Apex as an Appexchange package here. In your Visual Studio project settings, turn on "Treat wchar_t as a built in type," and then Rebuild All. a | 2 9. To do this - Click the "Logout" link in salesforce.com If you are using Firefox or Chrome, wait a few moments for the pop-up to close.

Adapters built with toolkits prior to 2.0 will not be able to use this functionality. Apex D. b | 37.